12010 - Supervisors, General Office and Administrative Support Workers
Broad Occupation Category
1 - Business, finance, and administration occupations.
TEER
2 - Occupations usually requiring a college diploma or apprenticeship training of two or more years; or supervisory occupations.
Major Group
12 - Administrative and financial supervisors and specialized administrative occupations.
Sub-major Group
120 - Administrative and financial supervisors.
Minor Group
1201 - Administrative and financial supervisors.
Main Duties
Supervisors, General Office and Administrative Support Workers perform some or all of the following duties:
- Coordinate, assign, and review the work of clerical and administrative staff
- Oversee filing systems, records management, word processing, and data entry
- Set work schedules and office procedures
- Resolve operational issues and prepare progress reports
- Train staff in duties, safety standards, and organizational policies
- Requisition office supplies and materials
- Ensure office equipment runs smoothly and arrange maintenance
- Perform clerical duties when required
Employment Requirements
These are the typical employment requirements and benefits associated with this occupation in Canada:
- Completion of secondary school is usually required.
- College-level coursework related to office administration or the area supervised may be required.
- Prior experience in the occupation being supervised is typically required.
- Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.
Supervisors, General Office and Administrative Support Workers Salary Prospects
NOC 12010 — Supervisors, General Office and Administrative Support Workers
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