12201 - Insurance Adjusters and Claims Examiners
Broad Occupation Category
1 - Business, finance, and administration occupations.
TEER
2 - Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations.
Major Group
12 - Administrative and financial supervisors and specialized administrative occupations.
Sub-major Group
122 - Accounting, insurance, and related business administrative occupations.
Minor Group
1220 - Accounting, insurance, and related business administrative occupations.
Main Duties
Insurance Adjusters and Claims Examiners perform some or all of the following duties:
- Investigate circumstances surrounding insurance claims
- Inspect automobile, residential, and commercial property damage
- Take statements from claimants, witnesses, and medical professionals
- Assess policy coverage and calculate losses
- Negotiate claim settlements
- Prepare formal adjustment reports
- Review and authorize claims investigated by adjusters
- Analyze reports and precedents to determine coverage
- Ensure settlements follow company policies
- Consult lawyers and healthcare professionals
- Approve automobile, fire, disability, dental, and life insurance claims
Employment Requirements
These are the typical employment requirements and benefits associated with this occupation in Canada:
- Completion of secondary school is usually required.
- A bachelor's degree, college diploma, or significant insurance-related experience may be required.
- Industry courses and several years of on-the-job training are typically required.
- Provincial licensing for independent adjusters through the Superintendent of Insurance is required where applicable.
- Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.
Insurance Adjusters and Claims Examiners Salary Prospects
Community/Area
Low ($/hour)
Median ($/hour)
High ($/hour)
Community/AreaCanada
Low ($/hour)20.51
Median ($/hour)33.75
High ($/hour)50.00
Community/AreaAlberta
Low ($/hour)28.00
Median ($/hour)34.46
High ($/hour)55.00
Community/AreaBritish Columbia
Low ($/hour)22.50
Median ($/hour)35.38
High ($/hour)50.00
Community/AreaManitoba
Low ($/hour)19.23
Median ($/hour)26.44
High ($/hour)46.75
Community/AreaNew Brunswick
Low ($/hour)17.58
Median ($/hour)24.10
High ($/hour)35.00
Community/AreaNewfoundland and Labrador
Low ($/hour)22.45
Median ($/hour)29.98
High ($/hour)43.25
Community/AreaNova Scotia
Low ($/hour)19.74
Median ($/hour)31.42
High ($/hour)45.28
Community/AreaOntario
Low ($/hour)20.67
Median ($/hour)34.62
High ($/hour)52.20
Community/AreaPrince Edward Island
Low ($/hour)17.56
Median ($/hour)25.33
High ($/hour)43.27
Community/AreaQuebec
Low ($/hour)17.05
Median ($/hour)30.77
High ($/hour)42.56
Community/AreaSaskatchewan
Low ($/hour)22.56
Median ($/hour)31.25
High ($/hour)40.87
