Medical Administrative Assistants perform some or all of the following duties:

• Schedule and confirm medical appointments
• Communicate messages between patients and healthcare staff
• Prepare and format electronic medical reports and correspondence
• Interview patients to complete case histories and documentation
• Process insurance and medical claims
• Maintain confidential patient files and records
• Prepare meeting agendas and transcribe minutes
• Handle billing and prepare financial statements
• Establish internal filing and reporting systems
• Order supplies and manage inventories
• Develop office procedures and routines
• Supervise or train junior staff

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is usually required.
• Completion of a one- or two-year college program, or specialized courses in medical administration or medical secretarial studies, is usually required.
• Knowledge of medical terminology, billing systems, and clinic administration software may be required by some employers.
• Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.