General Office Support Workers perform some or all of the following duties:

• Respond to telephone, electronic, or in-person inquiries
• Prepare correspondence, reports, and forms
• Process incoming and outgoing mail
• Photocopy, collate, and distribute documents
• Maintain office supply inventory
• Assist with meeting agendas and minutes
• Support budgeting and contract administration
• Organize work flow for office staff
• Perform basic bookkeeping tasks
• Scan, sort, and file documents
• Retrieve and copy records upon request
• Track documents removed from filing systems
• Maintain records of archived files

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is usually required.
• Business or commercial courses at the school or college level may be an asset.
• Basic computer skills and knowledge of filing systems are typically required.
• Strong communication, organization, and office support skills are valued by employers.
• Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.