Receptionists perform some or all of the following duties:

• Greet people coming into offices and other establishments and direct them to the appropriate contacts or services
• Provide general information in person and by phone
• Answer, screen and forward telephone calls and take messages
• Schedule appointments using manual or computerized systems
• Record bookings and handle credit card checks
• Receive payment and issue receipts
• Perform clerical duties and maintain front desk security and security access lists

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is usually required.
• On-the-job training may be provided.
• Some receptionists may be required to be bilingual or multilingual to perform their duties.
• Many employers offer pension plans, dental, medical and life insurance, paid leave, sick days, vacation, and employer contributions to Employment Insurance and the Canada Pension Plan or Quebec Pension Plan.