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14202 - Collection Clerks
Broad Occupation Category
1 - Business, finance, and administration occupations.
TEER
4 - Occupations usually require a secondary school diploma or several weeks of on-the-job training.
Major Group
14 - Administrative and financial support and supply chain logistics occupations.
Sub-major Group
142 - Financial, insurance, and related administrative support workers.
Minor Group
1420 - Financial, insurance, and related administrative support workers.
Main Duties
Collection Clerks perform some or all of the following duties:
- Notify debtors of overdue payments by telephone or written correspondence
- Arrange repayment plans and resolve collection issues
- Recommend service suspension or further action when payments are not forthcoming
- Trace and locate debtors through approved investigative methods
- Prepare reports and maintain collection records
- Work with digital account-management systems
Employment Requirements
These are the typical employment requirements and benefits associated with this occupation in Canada:
- Completion of secondary school is usually required.
- A business college diploma may be required by some employers.
- Employer-provided on-the-job training is typically provided.
- A provincial or territorial collections licence is usually required.
- Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.
Collection Clerks Salary Prospects
Community/Area
Low ($/hour)
Median ($/hour)
High ($/hour)
Community/AreaCanada
Low ($/hour)15.40
Median ($/hour)23.00
High ($/hour)32.00
Community/AreaAlberta
Low ($/hour)15.00
Median ($/hour)25.55
High ($/hour)34.25
Community/AreaBritish Columbia
Low ($/hour)16.75
Median ($/hour)22.00
High ($/hour)32.74
Community/AreaManitoba
Low ($/hour)14.15
Median ($/hour)21.62
High ($/hour)30.93
Community/AreaNew Brunswick
Low ($/hour)17.02
Median ($/hour)20.69
High ($/hour)29.29
Community/AreaNewfoundland and Labrador
Low ($/hour)18.00
Median ($/hour)26.00
High ($/hour)32.72
Community/AreaNorthwest Territories
Low ($/hour)N/A
Median ($/hour)N/A
High ($/hour)N/A
Community/AreaNova Scotia
Low ($/hour)18.00
Median ($/hour)26.00
High ($/hour)32.72
Community/AreaNunavut
Low ($/hour)N/A
Median ($/hour)N/A
High ($/hour)N/A
Community/AreaOntario
Low ($/hour)15.50
Median ($/hour)23.01
High ($/hour)33.00
Community/AreaPrince Edward Island
Low ($/hour)N/A
Median ($/hour)N/A
High ($/hour)N/A
Community/AreaQuebec
Low ($/hour)16.38
Median ($/hour)22.00
High ($/hour)32.00
Community/AreaSaskatchewan
Low ($/hour)N/A
Median ($/hour)N/A
High ($/hour)N/A
Community/AreaYukon Territory
Low ($/hour)N/A
Median ($/hour)N/A
High ($/hour)N/A
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NOC 14202 — Collection Clerks
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