Dispatchers perform some or all of the following duties:

• Receive emergency or service requests and coordinate response teams
• Transmit instructions using computer-aided dispatch systems
• Deploy personnel based on schedules or emergencies
• Advise drivers on route, traffic, and weather conditions
• Operate radio systems for remote operations
• Monitor crew locations and workloads
• Maintain payroll, mileage, fuel, and service records
• Generate operational reports

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is usually required.
• Provincial radio-operator certification may be required for emergency dispatch roles.
• Formal on-the-job training is typically provided for police and emergency dispatchers.
• Informal or employer-provided training is common for commercial dispatch roles.
• Many employers offer paid leave, health benefits, pension contributions, and other workplace benefits depending on the organization and sector.