Correctional Service Officers perform the following duties within correctional facilities:

• Observe offender conduct to prevent disturbances, violence, and escape attempts
• Supervise inmates during work assignments, rehabilitation programs, and recreational activities
• Conduct routine patrols and security checks within the facility
• Screen visitors and monitor entry and exit points
• Escort inmates during transfers, court appearances, and temporary releases
• Prepare and maintain behavioural, security, and incident reports
• Assist in admission, transfer, and release procedures
• Enforce institutional rules and maintain discipline
• Collaborate with psychologists, counsellors, and parole officers on rehabilitation plans
• Support inmate rehabilitation and reintegration programs
• Respond to emergencies such as fights, disturbances, or medical incidents
• Supervise junior staff and support training (for senior roles)

These are the typical employment requirements and qualifications for this occupation in Canada:

• Completion of secondary school is required.
• Post-secondary education in correctional services, criminology, police studies, or a related field may be required.
• Post-secondary education is mandatory in provinces such as New Brunswick, Quebec, Alberta, and Prince Edward Island.
• Completion of the Correctional Service of Canada training program is required for federal institutions.
• Completion of a provincial or territorial basic training program is required for local facilities.
• Physical fitness, agility, and endurance standards must be met.
• First aid and CPR certification are usually required.
• Background checks, security clearance, and psychological assessments are mandatory.
• Several years of experience are required for supervisory roles.
• Strong communication, conflict resolution, and crisis management skills are essential.
• Foreign-trained professionals may require credential assessment for immigration purposes.