Other customer and personal services managers perform some or all of the following duties:

• Plan, direct, and evaluate the operations of establishments providing personal services
• Establish organizational policies and procedures
• Manage budgets, oversee spending, and set pricing strategies
• Recruit and train staff and monitor their performance
• Resolve customer complaints and represent the business to the public

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is required
• A college diploma or vocational certificate in the subject of instruction (for schools) may be required
• One to three years of experience in the specific service being offered are usually required
• Strong leadership, business management, and customer service skills are essential