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62010 - Retail sales supervisors
Broad Occupation Category
6 – Sales and service occupations
TEER
2
Major Group
62 – Retail sales and service supervisors
Sub-major Group
620 – Retail sales and service supervisors
Minor Group
6201 – Retail sales supervisors
Main Duties
Retail sales supervisors perform some or all of the following duties:
- Supervise and coordinate the activities of sales staff and cashiers
- Assign duties and prepare work schedules for the team
- Resolve customer requests, complaints, and product shortages
- Maintain inventory and order merchandise from suppliers
- Hire, train, and monitor the performance of new sales staff
Employment Requirements
These are the typical employment requirements and benefits associated with this occupation in Canada:
- Completion of secondary school is usually required
- Previous retail sales experience as a salesperson, cashier, or telemarketer is mandatory
- Specialized product knowledge may be required for certain departments such as electronics or pharmaceuticals
- Strong leadership, communication, and organizational skills are essential
Retail Sales Supervisors Salary Prospects
Community/Area
Low ($/hour)
Median ($/hour)
High ($/hour)
Community/AreaCanada
Low ($/hour)17.50
Median ($/hour)23.08
High ($/hour)35.00
Community/AreaAlberta
Low ($/hour)18.50
Median ($/hour)24.50
High ($/hour)37.00
Community/AreaBritish Columbia
Low ($/hour)17.90
Median ($/hour)24.00
High ($/hour)35.00
Community/AreaOntario
Low ($/hour)17.20
Median ($/hour)23.00
High ($/hour)34.50
Community/AreaQuebec
Low ($/hour)16.50
Median ($/hour)21.50
High ($/hour)32.00
Community/AreaManitoba
Low ($/hour)15.50
Median ($/hour)20.00
High ($/hour)28.00
Community/AreaNova Scotia
Low ($/hour)15.30
Median ($/hour)19.00
High ($/hour)27.00
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