Accommodation, travel, tourism and related services supervisors perform some or all of the following duties:

• Coordinate and supervise the activities of hotel clerks, travel agents, and tour guides
• Establish work schedules and procedures and coordinate with other departments
• Resolve customer complaints and handle specialized guest requests
• Train staff in job duties, safety procedures, and company policies
• Requisition materials and supplies and ensure equipment is maintained

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is required
• A college diploma or vocational training in tourism or hospitality is often required
• Several years of experience in the specific service area are mandatory
• Strong communication, customer service, and organizational skills are essential