Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:

• Receive and manage guest reservations and assign tables efficiently
• Greet guests and escort them to their tables in a professional manner
• Coordinate activities between food and beverage servers and kitchen staff
• Inspect dining areas and service stations to ensure high service standards
• Handle guest inquiries and resolve complaints to ensure customer satisfaction
• Manage guest flow and seating arrangements during peak hours

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is usually required
• Several years of experience in food service or hospitality is typically required
• Maîtres d'hôtel usually require prior experience as a food and beverage server
• Strong communication, organizational, and customer service skills are essential
• Bilingual ability (English/French) is an asset in many regions