Pursers and flight attendants perform some or all of the following duties:

• Greet passengers and demonstrate safety procedures such as emergency exits, oxygen masks, and life jackets
• Ensure cabin readiness and verify that all supplies and equipment are on board
• Monitor passenger safety during take-off, landing, and in-flight operations
• Serve food and beverages and make flight-related announcements
• Respond to emergencies and provide first aid when necessary
• Supervise and coordinate the work of flight or ship attendants (for pursers)

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is required
• Completion of a Transport Canada-approved training program is mandatory for flight attendants
• Previous customer service or public interaction experience is usually required
• Strong communication, interpersonal, and problem-solving skills are essential
• Bilingualism (English/French) and additional languages are considered strong assets