Postal services representatives perform some or all of the following duties:

• Calculate and process postage for letters, parcels, and specialized mail services
• Sell postage stamps, prepaid envelopes, and courier supplies
• Process financial transactions such as money orders and bill payments
• Provide information on postal regulations, rates, and delivery schedules
• Handle customer inquiries and complaints regarding lost or delayed mail
• Maintain inventory records and assist with mail sorting when required

These are the typical employment requirements and benefits associated with this occupation in Canada:

• Completion of secondary school is required
• Several weeks of on-the-job training are typically provided
• Basic mathematical and computer skills are mandatory
• Strong communication skills in English or French are essential
• Security clearance may be required for handling sensitive mail and financial services