Postal and courier services managers perform some or all of the following duties:

• Plan, organize, direct, and evaluate operations of postal facilities and courier service companies
• Manage the efficient movement and sorting of mail and parcels within high-volume facilities
• Implement process improvements to meet modern delivery timelines and operational efficiency standards
• Prepare and administer operational budgets, including facility and logistics expenditures
• Oversee hiring, training, and supervision of staff within postal and courier operations
• Ensure compliance with national logistics, safety, and transportation regulations
• Integrate automation technologies and AI-driven route optimization systems
• Coordinate last-mile delivery operations and fleet management strategies

These are the typical employment requirements and benefits associated with this occupation in Canada:

• A university degree or college diploma in business, logistics, or a related field is usually required
• Several years of supervisory or operational experience in postal or courier services are required
• Strong analytical, leadership, and resource management skills are essential
• High proficiency in data analysis and logistics optimization tools is expected
• This occupation is not regulated in Canada, but internal certifications may be required by employers
• Experience managing high-volume logistics or distribution operations is highly valued